Human Resource
Ten HR Guidelines
(1) Staff Selection Criteria
Skills-based selection for first-line employees;
Virtue-based selection for middle managers;
Vision-based selection for top executives
(2) Basic Concepts
Competence outweighs certificates;
Excellence outweighs experience;
Self-devotion outweighs seniority;
Magnanimity outweighs morality.
(3) People Approach
Treat your subordinates as God by appreciating and rewarding their excellent performance;
Treat your leaders as God by respecting their authority and meeting their expectations;
Treat your customers as God by catering to their needs to win their loyalty.
(4) Work Assignment and Compensation
Bring the best out of average employees by assigning them challenging jobs and offering them most generous treatment.
(5) Employee Scrutinization
Critically check employees’ performance;
Be daring in assigning jobs to capable yet controversial people;
Assess employees objectively and build up emotional ties;
Be open and transparent in scrutinizing employees
(6) Skills in Using Capable People
Be quick to identify capable people, give them extra support and tolerate their personality so as to bring their ability into full play
(7) Employee Nurturing
More appreciation and less criticism;
Exploit strength and tolerate weakness;
Sharp criticism with kind intention
(8) Staff Retention
Retain top executives with the glory of success;
Retain middle managers with a sense of belonging;
Retain first-line employees with good salary and benefits
(9) Philosophy of Success
For inexperienced employees, we encourage them to learn from their failures;
For experienced employees, we remind them that previous experience could lead to failure;
For successful employees, we make them fully understand their strength and weakness;
(10) Avenues to Success
Have the courage to deny authority;
Be innovative;
Capable of minimizing the loss;
Be willing to give up when necessary
Any success or failure is treated as a start for new success